Tag: hearing impaired
what to do, what to do…?
So, the contract for my Blackberry 8700g and my Tmobile account comes up for renewal at the end of September. For two years I’ve been pretty much happy with what I’ve gotten (sans a few aggravating moments here and there). I’m wondering if I should simply renew? Renew and replace my blackberry with another model? Or perchance I should jump ship?
My blackberry is worn, the trackwheel is functional but barely — and tends to stick when scrolling through web pages or my menu. Real pain in the ass to deal with if I am trying to browse the web or just navigate applications on the Blackberry desktop menu. Then you have the fact there is no camera built in like just about every other cell phone or handheld out there and it seems just a little to antiquated.
So if I upgraded the Blackberry and Kept T-Mobile, I’d likely switch from the 8700g to the Curve. The interface seems straightforward like the 8700 and what not. No big learning curve (no pun intended). There’s a built in camera and what not. Bells! Whistles! But not bleeding edge.
The other alternative is for me to let the contract expire and go with another carrier with another device. Of course, the IT device right now is the iPhone and only one carrier has it — American Telephone and Telegraph. Unlike T-mobile, AT&T doesn’t straight out offer people in circumstances like myself a data-only package. No, in most cases you have to buy a standard package with the iPhone even if your hearing does not leave you capable of utilizing the phone itself on the device.
AT&T does offer data only, deaf packages for the iPhone but you have to jump through hoops in order to get it. I don’t even want to try to figure out the swing-time it will take for someone in the offices to read over signed documents, proving my deafness, and then approve the data only plan. It’s certainly not user friendly (or enabling) to only offer the application to those seeking them for phone use alone. Some people — even the hearing — would like a convenient, mobile means of surfing the web, texting and utilizing mobile media… All while not paying out the rear end for a laptop that is too bulky to utilize for simple mobile applications.
So as it stands at the moment, T-Mobile looks like it’ll be getting my business again by default. Anyone else have suggestions?
Deaf Hard — With a Vengence
My buddy David sent along this story about a deaf person’s Starbucks encounter and brought back “pleasant” memories of being treated in the same degrading way in the past.
Of course, this time, the hearing impaired person got the comeuppance. Cruel in a way but with how horrid you can make someone (afflicted, disabled, or just different) feel by treating them below you, that’s cruel in itself,
Universal Home Video DVD's suck…
Yeah, they are filled with bonus material. Yes, the movies tend to be really cool or funny…
But is Universal Studios and Universal Home Videos able to CLOSED CAPTION a single DVD? Noooooooooo.
Instead, what Universal does is SUBTITLE films, thinking this will cover the hearing impaired just fine and dandy. In some cases — things are indeed fine. But white text on a bright or white background (any given movie image) makes Subtitles a pain in the ass and impossible to read. It’s quite possible to entirely miss out on certain scenes from films because the text subtitles blend in to well.
The above is an example image of a CLOSE CAPTIONED broadcast… See how the text is laid against a black screen?
This is an example of a Universal DVD with subtitles. Notice the location of the titles? On the picture with absolutely nothing to contrast the text with. It’s easy for the text to become illegible depending on the scene.
Of course, most computer DVD playing programs let you change the subtitles around a bit — make them different colors, different fonts and so forth… You don’t have that option on stand-alone DVD players…
Universal prefers subtitles to keep things on teh cheap. It doesn’t matter if hearing-impaired fans have a hard time (or can’t access the bonus materials — a common problem from all Home Video companies). It just comes down to their financial bottom line. Cheap bastards.
Bigotry against Hearing Impaired: Performance Computer Group of Tampa
What decade do we live in? The 1950’s or the 2000’s?
I’ve got a laptop computer I basically can’t use not because it’s not in working order but because it doesn’t have the capablity to do what I need it to do and thus it makes the machine expendable. I’ve been looking for a way to move the laptop without losing a ton of money on the deal.
I looked on the Tampa Tribune‘s website and through their classified ads in an effort to look through the Laptop market and see if anyone was trying to purchase laptop computers in Tampa. I found www.tampanotebooks.com which is operated by Performance Computer Group. They’ve got a shop on Dale Maybry and they say that they buy used laptops – working or not.
I figured to call them up and see how much I could get for my machine… A phone call isn’t such a painful thing after all. Even if it is Voice Carry Over through the Florida Telecommunications Relay Service.
So I called up Performance Computer Group of Tampa — three ring slater a man picks up and the text that comes across my TDD phone reads thus:
“Uh, we don’t do any Relay calls. OK, thank you.”
*Click*
Some people don’t get what a Relay call is… It’s when someone deaf is calling you through a carry over service. It is not an excuse for you to treat a caller like a complete piece of shit. I’ve dealt with that from Bright House Customer Service and Capital One customer service as well. Usually I call back and get a representative that isn’t such a moron.
But in this case? The company just lost my business and came off like he was against the Relay system to begin with. “Why bother? Just some deaf clown trying to hassel me.”
Home Video Lameness and marketing idiocy
It was sort of an interesting thing to happen and cool that it happened to me but at the same time, it aggravated me… No, not just that, it infuriated me.
Last nigh, a representative from Warner Brothers Home Video emailed the webmaster of Boltsmag.com — namely moi — and tried to recruit me to help sling their product on the web. The product in question is the Stanley Cup Championship DVD which shows highlights of the Tampa Bay Lightning season along with Game 7 of the Stanley Cup Final and the Lightning being crowned as Champs. It’s a DVD I very much want to be able to enjoy….
But I can’t. No sir, I can’t invest a couple of bucks in the DVD knowing it’s going to a company that didn’t complete the DVD and put it on the market. I can’t invest in a company branch that does it all the time with their sport DVDs. The Warner Brothers Stanley Cup Championship DVD lacks Closed Captioning for the Hearing Impaired and I happen to be hearing impaired.
Lets roll back the clock to more than a year ago with the Tampa Bay Buccaneers winning the Super Bowl…. It was a cap on a dream season for the Bucs and I quickly went and bought the DVD that Warner Brothers Home Video produced that had the entire game — or a likeness of it — along with season highlights and a pre and post game show (so they claimed).
What I found out, cruelly, was when I tried to view the season highlight package (which is always an incredible job done by NFL Films) I got pictures and sound but no clue what the narrator was telling me. No clue what miked players were saying. I could see games and relive moments but not find out what people were blabbering about at any given moment…. Was this a joke? I went to the actual game and they had the network video feed but — what is this? Not only is the video feed replaced by the respective teams radio commentary men but — no closed captioning. I had no clue what was being said by Buccaneer radio man Gene Deckerhoff or the Oakland Raiders respective play-by-play radio man.
So I could see but I couldn’t really enjoy the DVD. I wrote off a scathing letter to Warner Brothers Home Videos and got offered a free DVD of my choice as if to say “Sucks to be you – have one of our movies we can’t move on us!”
This isn’t an isolated incident with DVDs and lack of closed captioning. While major motion pictures are captioned on all DVDs, DVDs tend to be loaded with extra features such as commentary tracks and featurettes. Neither of these are captioned so that the hearing impaired can enjoy these additional features they are paying for when they buy DVDs. To make matters worse, Universal Home Videos doesn’t even use Closed Captioning but instead relies on Subtitles (much like you would see on a foreign film) with their movies. It becomes difficult to follow the film if the text is set on a white background or over a bright object. You lose entire sentences or entire conversations because of the setting of a scene.
And it gets worse from there. Trimark Home Video has the rights to NBC’s Saturday Night Live on DVD — which is both syndicated on TV and broadcast on NBC with full closed captioning… Trimark couldn’t be bothered to add this captioning to their DVDs of Saturday Night Live. Just as Rhino Home Videos couldn’t be bothered to add captioning to their DVD palette which includes children’s TV series like Transformers, Jem, GI Joe… Not to mention their Monkees DVD’s…. Or their original offering of South Park DVDs. (I have no clue if Rhino is still responsible for publishing South Park DVDs at this time. This may have changed).
With the Baby Boom population aging and their bodies failing them to one degree or another, why is it that the Home Video industry gets away with this? Better yet, with 22-34 deaf and hard of hearing Americans out there, why does the movie industry think they can ignore this demographic when it comes to their home video sales? Even more pertinent, why doesn’t someone stick the Americans With Disabilities Act in their face and tell them to shape up or ship out?
It’s an ironic story that Warner Brothers tries to get someone to help sling their DVD — for free — on the web when that person can’t even enjoy the product. It’s even more ironic that no one in the deaf community or elsewhere in America makes a fuss out of this… It’s one of the great dupe jobs going on in the entertainment industry for the sake of the almighty buck.
Heavenly Shades of Bombs are Falling / Limbo Time!
I don’t get on people for being spoiled very much – though I think of myself as spoiled in a lot of ways… That’s helped along mostly because I am a pain in the ass and I act like a pain in the ass until I get my way… (current situations are proof positive). There are only a few times where I complain about others being spoiled and I happened upon one of them tonight.
Now, one of my friends goes to private school and they are approaching Spring Break rather fast now. Their private school has a trip set up for the senior class — a trip to Hungary — for Spring Break. That’s quite a senior trip now, ain’t it? I didn’t have one going to public school – I don’t recall anything as special offered from the school to the students.
Now there’s a little situation in Iraq, maybe you heard of it? :rolleyes Just like 9-11, things got changed by that little situation and the trip quote may endquote be off for these kids. Lets see – international crisis that we get to watch through the TV, Europeans and the rest of the world tiring of US arrogance in dealing with the rest of the world, anti-American sentiment spreading… Hmmm, do you think it’s time to cancel that trip to Hungary for safety sake?
So my friend is upset that the trip quote may endquote because of this slight situation in Iraq. I got upset at my friend because they seemed to be oblivious to the situation at hand. I think a lot of Americans are – we have the luxury of being in homes that are wired to the core and news stations beaming us the latest briefings and updates – they also have been avoiding showing us much of the anti-American sentiment abroad and the censors, of course, have also done there job of preventing that from coming to light…. It appears safe from our side of the pond but is it safe?
Going to Europe right now for anyone is a risky proposition and canceling this trip for safety sake is needed. I know it’s a class trip, but it’s really just a HS class trip. There have been plenty of other events in HS that were enjoyed with the senior class. Getting upset over this trip being nixed, though understandable, seems kind of pompous and arrogant and dismissive of the dangers that lurk out there right now and the risk…
Changing subjects I’m in limbo still and I’m feeling better than I have in a while – I’m also in need of some cash more than I have been in a while… I don’t know if I am going to keep feeling ok the next few days/weeks but I do need to find something to do to cover costs. Unfortunately I’m a bit picky at what I do and I’m also a bit clueless as to where to look – where should a hearing impaired guy go to find work? I lucked out with Target back in October when they hired me, but that was just before the busiest season of shopping… There are certain jobs that I think of as “beneath me” but at the same time I don’t even know how long I would be at any given job before …. snip snip.
As for the war – I’m getting sick of all the coverage and how much attention me and my family are paying it. It’s like watching a car wreck – you can’t turn away.
